Grand Hotel Haikou (Managed by Accor)

Name: Grand Hotel Haikou (Managed by Accor)
Address: 256 Binhai Road, Haikou, Hainan, 570311, China
Rating: 8.437588652482269

海口, 中国

8.4评分

优秀由客人评分

141评论

你期望什么

优点

🏖️Beautiful beach nearby
🍽️Great variety and quality of food at breakfast buffet
🏊Well-equipped gym and indoor pool
👨‍👩‍👧Friendly and accommodating staff, especially towards families
🌿Lush green outdoor pools with private spots for relaxation
🍹Nice pool bar with attentive staff and refreshing drinks
🛌Super comfortable beds for a good night's sleep
🏞️Stunning views of the sea and outdoor pools from the balcony
🍜Delicious Chinese cuisine at the Shang Palace restaurant
🎉Special activities and events organized for guests, like Easter egg painting

缺点

🧹Rooms need better cleaning, especially old furniture and mold in swimming pool
🚶‍♂️Far from city center and major tourist attractions, limited nearby amenities
🍹Inconsistent and below-expectation drink quality at the lobby bar
🍴Disorganization and lack of control during breakfast and dinner service
🏊Issues with pool cleanliness and staff not enforcing pool etiquette
💤Uncomfortable bedding options, like hard foam pillows and small beds
🔊Disrupted peace due to loud events or conferences on the premises
💸Lack of value for money in certain aspects like room upgrades or additional services
🗣️Communication barriers with staff due to limited English proficiency
🍜Disappointing food service and variety during meals, especially at dinner

这个地方有什么可以提供的

可做的事情和放松方式健身中心, 按摩, 旅游, 景观泳池, 水上乐园, 水疗, 水疗/桑拿, 游戏室, 热水浴缸, 蒸汽房, 现场娱乐, 瑜伽室, 网球场, 足浴, 非机动水上运动, 风帆冲浪

服务和便利设施干洗, 无接触办理入住/退房, 残疾人设施, 每日清洁, 洗衣服务, 电梯, 礼宾服务, 行李寄存, 食品配送

用餐、饮品和小吃24小时客房服务, 厨房, 杂货配送

互联网接入公共区域Wi-Fi, 所有房间免费Wi-Fi！

使用的语言英语, 中文 [普通话]

Shangri-La Hotel Haikou is perfectly located for both business and leisure guests in Haikou. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, express check-in/check-out are on the list of things guests can enjoy. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, carpeting, clothes rack, linens, locker. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including hot tub, private beach, fitness center, sauna, hot spring bath. A welcoming atmosphere and excellent service are what you can expect during your stay at Shangri-La Hotel Haikou.