Silk Collection Hotel & Spa
9.3Rating
ExceptionalRated by Guests
541Reviews
What to expect
Pros
- 🌟Great location for sightseeing and exploring
- 🍹Rooftop bar with beautiful city views
- 👨👩👧👦Friendly and helpful staff
- 🍳Delicious breakfast options
- 🌆Lovely city view from balcony rooms
- 🛏️Comfortable beds for a good night's sleep
- 🌺Well-appointed and clean rooms
- 👍Professional and attentive service
- 🛍️Convenient location near shopping and dining options
- 🍷Great selection of drinks at the rooftop bar
Cons
- 🚿Shower nozzle quality needs improvement
- 🚪Bathroom layout issues with water runoff
- 💡Insufficient lighting in some areas
- 🚬Cigarette smoke smell in the rooms
- 👂Lack of soundproofing between rooms
- 💤Hard and uncomfortable mattresses
- 🕰️Slow WiFi connectivity on higher floors
- 🍽️Limited or poor breakfast options
- 🏨Small room sizes
- 🚶♂️Thin walls leading to noise disturbances
What this place has to offer
Things to do and ways to relaxFitness center, Hiking, Massage, Spa, Spa/sauna, Tennis court, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, Chinese [Mandarin], Thai, French, Portuguese, Italian, Polish, Chinese [Cantonese], Korean, Russian, Vietnamese, Japanese, Indonesian, Lao, Khmer
Silk Collection Hotel & Spa is perfectly located for both business and leisure guests in Hanoi. The hotel has everything you need for a comfortable stay. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping are on the list of things guests can enjoy. Each guestroom is elegantly furnished and equipped with handy amenities. Access to the hotel's spa, massage will further enhance your satisfying stay. Silk Collection Hotel & Spa is an excellent choice from which to explore Hanoi or to simply relax and rejuvenate.
Where you'll be sleeping
36 m²
King Suite Lake View
1 double bed or 1 king bed
14 m²
Standard Double Room
1 queen bed
17 m²
Deluxe Double City View
1 queen bed or 2 single beds
34 m²
Deluxe Family Connecting Room
2 single beds and 1 queen bed or 2 queen beds
15 m²
Superior Double Room
1 queen bed
22 m²
Deluxe Triple Room with Window
1 queen bed and 1 single bed or 3 single beds
39 m²
Victor Suite with Balcony
1 king bed
41 m²
Family Suite Lake View
1 single bed and 1 double bed
22 m²
Premium Double or Twin Room
1 king bed or 2 single beds or 1 king bed and 2 single beds
29 m²
Junior Suite Room
1 queen bed or 2 single beds
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