The Royal Sonesta Boston
8.2Rating
ExcellentRated by Guests
1,937Reviews
What to expect
Pros
- 🌟Excellent customer service from staff like Darwin Davis and Luis Gonzalez
- 🏞️Stunning views of the Charles River and Boston skyline
- 🍽️Delicious on-site restaurant meals at Art Bar
- 🏊Indoor pool and gym facilities for guests
- 🛏️Comfortable beds and pillows for a good night's sleep
- 🚗Convenient on-site parking garage with easy access
- 👍Friendly and helpful front desk staff like Kerwin and Kaley
- 👫Close proximity to attractions like TD Garden and Museum of Science
- 🌆Great location for exploring Boston and Cambridge
- ☕Starbucks on-site for convenient coffee needs
Cons
- ❄️Issues with room temperature control and heating
- 🔊Noise disturbances from hallway and outside sources
- 💸High additional city and hotel fees not clearly communicated
- 🕰️Long wait times for check-in and room readiness
- 🧹Rooms in need of better maintenance and cleanliness
- 🤷♂️Lack of apology and poor handling of billing and room issues
- 🔥Unresponsive or unhelpful hotel staff in resolving guest concerns
- 🛌Uncomfortable beds and room amenities not meeting expectations
- 🚗Parking challenges with full garage and confusing directions
- 🛎️Understaffed restaurant and limited dining options
What this place has to offer
Things to do and ways to relaxFitness center
Services and conveniencesConcierge, Contactless check-in/out, Elevator, Facilities for disabled guests, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, French, Italian
Set in a prime location of Cambridge (MA), Royal Sonesta Boston puts everything the city has to offer just outside your doorstep. The property offers guests a range of services and amenities designed to provide comfort and convenience. Service-minded staff will welcome and guide you at Royal Sonesta Boston. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as flat screen television, air conditioning, heating, wake-up service, desk. The property offers various recreational opportunities. Convenience and comfort make Royal Sonesta Boston the perfect choice for your stay in Cambridge (MA).
Where you'll be sleeping
23 m²
King - River View
1 king bed
23 m²
King - City View
1 king bed
28 m²
King - Panorama Corner
1 king bed
23 m²
Two Doubles - River View
2 double beds
16 m²
City Explorer - Queen
1 queen bed
23 m²
King - Partial River View
1 king bed
16 m²
King - Partial River View - Mobility/Hearing Accessible - Roll-in Shower
1 king bed
23 m²
King - River View/Balcony
1 king bed
23 m²
Two Doubles - Partial River View
2 double beds
23 m²
Two Queens - River View
2 queen beds
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