Exterior view
Junior Suite, 1 King, City view
Reception
Swimming pool
Club level, Guest room, 1 King, City view
Restaurant
Restaurant
Spa
Meeting room / ballrooms
Restaurant
Bar/lounge
Separate living room
Bar/lounge
Bar/lounge
Bar/lounge
Restaurant
Meeting room / ballrooms
Separate living room
Restaurant
Executive lounge
Restaurant
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The Ritz-Carlton, Astana

9.3Rating
ExceptionalRated by Guests
70Reviews

What to expect

Pros

  • 🌟Outstanding service from professional and friendly staff
  • 🛌Spacious and comfortable rooms with modern amenities
  • 🍴Delicious and diverse dining options with excellent food quality
  • 🏊‍♂️Lovely indoor pool and spa area for relaxation
  • 🌆Excellent location at the heart of the city with great views
  • 💼Perfect for business travelers with top-notch services
  • 🥂Memorable and personalized service for special occasions
  • 🎂Special attention to birthdays and celebrations
  • 🍣Fantastic dining experience with fresh and authentic cuisine
  • 🛎️Warm and welcoming atmosphere with a personal touch

Cons

  • 🎶Noise issues with music from surrounding areas affecting sleep quality
  • 🌡️Difficulty controlling room temperature, especially in winter
  • 💰Higher pricing compared to other options in the city
  • 🚫Lack of BonVoy benefits for elite members, leading to dissatisfaction
  • 🥤Slow service in the lobby lounge with delays in receiving orders
  • 🎵Music selection may not suit everyone's taste early in the morning
  • 🧾Buffet breakfast offerings may not meet 5-star standards
  • 💤Rooms need better soundproofing to address noise disturbances
  • 🔔Some rooms may require improved cleanliness standards
  • 🍹Bar and lounge areas could enhance speed of service for drinks

What this place has to offer

Things to do and ways to relaxBody scrub, Body wrap, Fitness center, Game room, Hiking, Hot tub, Massage, On-site entertainment, Sauna, Spa, Spa/sauna, Steamroom, Tours, Yoga room
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery, Kitchen, Room service [24-hour], Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Russian

The Ritz-Carlton Astana is a popular choice amongst travelers in Astana, whether exploring or just passing through. The hotel offers a wide range of amenities and perks to ensure you have a great time. Take advantage of the hotel's 24-hour security. Designed for comfort, selected guestrooms offer television LCD/plasma screen, air conditioning, heating, wake-up service, desk to ensure a restful night. The hotel offers various recreational opportunities. Friendly staff, great facilities and close proximity to all that Astana has to offer are three great reasons you should stay at The Ritz-Carlton Astana.

Where you'll be sleeping

Club level, Guest room, 2 Queen, City view image 1
Club level, Guest room, 2 Queen, City view image 2
Club level, Guest room, 2 Queen, City view image 3
Club level, Guest room, 2 Queen, City view image 4
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Club level, Guest room, 2 Queen, City view image 7
Club level, Guest room, 2 Queen, City view image 8
Club level, Guest room, 2 Queen, City view image 9
Club level, Guest room, 2 Queen, City view image 10
Club level, Guest room, 2 Queen, City view image 11
Club level, Guest room, 2 Queen, City view image 12
Club level, Guest room, 2 Queen, City view image 13
Club level, Guest room, 2 Queen, City view image 14
40 m²

Club level, Guest room, 2 Queen, City view

2 queen beds

Club level, Guest room, 1 King, City view image 1
Club level, Guest room, 1 King, City view image 2
Club level, Guest room, 1 King, City view image 3
Club level, Guest room, 1 King, City view image 4
Club level, Guest room, 1 King, City view image 5
Club level, Guest room, 1 King, City view image 6
Club level, Guest room, 1 King, City view image 7
Club level, Guest room, 1 King, City view image 8
Club level, Guest room, 1 King, City view image 9
Club level, Guest room, 1 King, City view image 10
Club level, Guest room, 1 King, City view image 11
Club level, Guest room, 1 King, City view image 12
Club level, Guest room, 1 King, City view image 13
Club level, Guest room, 1 King, City view image 14
46 m²

Club level, Guest room, 1 King, City view

1 king bed

Ritz-Carlton Suite, 1 Bedroom Suite, 1 King, City view image 1
Ritz-Carlton Suite, 1 Bedroom Suite, 1 King, City view image 2
Ritz-Carlton Suite, 1 Bedroom Suite, 1 King, City view image 3
Ritz-Carlton Suite, 1 Bedroom Suite, 1 King, City view image 4
Ritz-Carlton Suite, 1 Bedroom Suite, 1 King, City view image 5
Ritz-Carlton Suite, 1 Bedroom Suite, 1 King, City view image 6
270 m²

Ritz-Carlton Suite, 1 Bedroom Suite, 1 King, City view

1 king bed

Deluxe Room, Guest Room, 1 King, City View image 1
Deluxe Room, Guest Room, 1 King, City View image 2
Deluxe Room, Guest Room, 1 King, City View image 3
Deluxe Room, Guest Room, 1 King, City View image 4
Deluxe Room, Guest Room, 1 King, City View image 5
Deluxe Room, Guest Room, 1 King, City View image 6
Deluxe Room, Guest Room, 1 King, City View image 7
Deluxe Room, Guest Room, 1 King, City View image 8
Deluxe Room, Guest Room, 1 King, City View image 9
Deluxe Room, Guest Room, 1 King, City View image 10
Deluxe Room, Guest Room, 1 King, City View image 11
Deluxe Room, Guest Room, 1 King, City View image 12
46 m²

Deluxe Room, Guest Room, 1 King, City View

1 king bed

Executive Suite, 1 King, City view image 1
Executive Suite, 1 King, City view image 2
Executive Suite, 1 King, City view image 3
Executive Suite, 1 King, City view image 4
Executive Suite, 1 King, City view image 5
115 m²

Executive Suite, 1 King, City view

1 king bed

Carlton Suite, 1 Bedroom Suite, 1 King image 1
Carlton Suite, 1 Bedroom Suite, 1 King image 2
Carlton Suite, 1 Bedroom Suite, 1 King image 3
Carlton Suite, 1 Bedroom Suite, 1 King image 4
Carlton Suite, 1 Bedroom Suite, 1 King image 5
Carlton Suite, 1 Bedroom Suite, 1 King image 6
Carlton Suite, 1 Bedroom Suite, 1 King image 7
Carlton Suite, 1 Bedroom Suite, 1 King image 8
Carlton Suite, 1 Bedroom Suite, 1 King image 9
153 m²

Carlton Suite, 1 Bedroom Suite, 1 King

1 king bed

Premium Room, Guest room, 1 King, City view image 1
Premium Room, Guest room, 1 King, City view image 2
Premium Room, Guest room, 1 King, City view image 3
Premium Room, Guest room, 1 King, City view image 4
Premium Room, Guest room, 1 King, City view image 5
Premium Room, Guest room, 1 King, City view image 6
Premium Room, Guest room, 1 King, City view image 7
Premium Room, Guest room, 1 King, City view image 8
Premium Room, Guest room, 1 King, City view image 9
45 m²

Premium Room, Guest room, 1 King, City view

1 king bed

Junior Suite image 1
Junior Suite image 2
Junior Suite image 3
Junior Suite image 4
Junior Suite image 5
Junior Suite image 6
Junior Suite image 7
Junior Suite image 8
Junior Suite image 9
Junior Suite image 10
Junior Suite image 11
Junior Suite image 12
Junior Suite image 13
Junior Suite image 14
75 m²

Junior Suite

1 king bed

Deluxe Room, Guest room, 2 Queen image 1
Deluxe Room, Guest room, 2 Queen image 2
Deluxe Room, Guest room, 2 Queen image 3
Deluxe Room, Guest room, 2 Queen image 4
Deluxe Room, Guest room, 2 Queen image 5
Deluxe Room, Guest room, 2 Queen image 6
Deluxe Room, Guest room, 2 Queen image 7
Deluxe Room, Guest room, 2 Queen image 8
Deluxe Room, Guest room, 2 Queen image 9
40 m²

Deluxe Room, Guest room, 2 Queen

2 queen beds

Junior Suite, 1 King, City view image 1
Junior Suite, 1 King, City view image 2
Junior Suite, 1 King, City view image 3
Junior Suite, 1 King, City view image 4
76 m²

Junior Suite, 1 King, City view

1 king bed

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Where you'll be staying