Exterior view
Exterior view
Exterior view
Interior view
Exterior view
Lobby
Lifestyle Suite King
Junior Suite King - Guestroom
Business center
Meeting room / ballrooms
CLASSIC 1 KING HEARING AND MOBILITY ACCESSIBLE TUB - Guestroom
Classic King - Bedroom
Meeting room / ballrooms
Recreational facilities
Facilities
CLASSIC 2 DOUBLE HEARING AND MOBILITY-ACCESSIBLE TUB - Guestroom
Fitness center
Business center
Business center
Business center
Sports and activities
Meeting room / ballrooms
Business center
Facilities
Restaurant
Food and beverages
Food and beverages
Meeting room / ballrooms
Executive lounge
Bathroom
Ballroom
Food and beverages
Facilities
Food and beverages
Food and beverages
Sports and activities
Facilities
Food and beverages
Restaurant
Food and beverages
Restaurant
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Surrounding environment
Facilities

Swissôtel Chicago

8.7Rating
ExcellentRated by Guests
1,661Reviews

What to expect

Pros

  • 🌟Exceptional customer service from staff like Daisy, Rocky, and Bailey
  • 🏞️Amazing views of Lake Michigan and the Chicago River
  • 🍹Convenient location for business meetings or family vacations
  • 🧼Clean and spacious rooms with comfortable beds
  • 🍴Great food options and lively bar atmosphere
  • 🏋️Fantastic gym facilities with motivating views of the city
  • 🥂Surprise and delight amenities like complimentary champagne and chocolates
  • 🤝Attentive and accommodating staff like Arely, Tracy Taylor, and Nathalia Ariza
  • 🚗Helpful valet service and convenient parking options
  • 🎉Perfect location for events and conventions with easy access to downtown attractions

Cons

  • 💡Dim and dated lighting in some rooms
  • 🏊‍♂️Lack of outdoor amenities like a rooftop bar or pool
  • 💸High cost of bottled water and expensive amenities
  • 👜Limited storage space for personal belongings in rooms
  • 🚪Inconsistent honor of room reservations and high parking fees
  • ❄️Inefficient air conditioning in some rooms
  • 🚿Shower door issues in certain rooms
  • 🍸Limited options for relaxing outdoors or socializing
  • 🔒Security concerns and unexpected charges for reservations

What this place has to offer

Things to do and ways to relaxBilliards, Fitness center, Massage, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, Chinese [Mandarin], French, Russian

Set in a prime location of Chicago (IL), Swissôtel Chicago puts everything the city has to offer just outside your doorstep. Both business travelers and tourists can enjoy the hotel's facilities and services. 24-hour room service, facilities for disabled guests, valet parking, car park, room service are on the list of things guests can enjoy. Designed for comfort, selected guestrooms offer television LCD/plasma screen, carpeting, non smoking rooms, air conditioning, heating to ensure a restful night. Access to the hotel's hot tub, fitness center, sauna, indoor pool, massage will further enhance your satisfying stay. Swissôtel Chicago is an excellent choice from which to explore Chicago (IL) or to simply relax and rejuvenate.

Where you'll be sleeping

Premier Corner King View image 1
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39 m²

Premier Corner King View

1 king bed

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30 m²

Classic King

1 king bed

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70 m²

Lifestyle Suite View 1 King

1 king bed

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30 m²

Classic Lakeview King

1 king bed

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40 m²

Pinnacle Lakeview 1 King

1 king bed

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40 m²

Premier Corner King

1 king bed

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70 m²

Executive Suite 1 King

1 king bed

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33 m²

Pinnacle Riverview 1 King

1 king bed

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30 m²

Classic Riverview King

1 king bed

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70 m²

Lifestyle Suite King

1 king bed

What other guests say about this hotel

Is this hotel improving or worsening?

We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is improving 26.22% over the period.

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Where you'll be staying