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What to expect
Pros
- 🌟Exceptional customer service from staff like Daisy, Rocky, and Bailey
- 🏞️Amazing views of Lake Michigan and the Chicago River
- 🍹Convenient location for business meetings or family vacations
- 🧼Clean and spacious rooms with comfortable beds
- 🍴Great food options and lively bar atmosphere
- 🏋️Fantastic gym facilities with motivating views of the city
- 🥂Surprise and delight amenities like complimentary champagne and chocolates
- 🤝Attentive and accommodating staff like Arely, Tracy Taylor, and Nathalia Ariza
- 🚗Helpful valet service and convenient parking options
- 🎉Perfect location for events and conventions with easy access to downtown attractions
Cons
- 💡Dim and dated lighting in some rooms
- 🏊♂️Lack of outdoor amenities like a rooftop bar or pool
- 💸High cost of bottled water and expensive amenities
- 👜Limited storage space for personal belongings in rooms
- 🚪Inconsistent honor of room reservations and high parking fees
- ❄️Inefficient air conditioning in some rooms
- 🚿Shower door issues in certain rooms
- 🍸Limited options for relaxing outdoors or socializing
- 🔒Security concerns and unexpected charges for reservations
What this place has to offer
Set in a prime location of Chicago (IL), Swissôtel Chicago puts everything the city has to offer just outside your doorstep. Both business travelers and tourists can enjoy the hotel's facilities and services. 24-hour room service, facilities for disabled guests, valet parking, car park, room service are on the list of things guests can enjoy. Designed for comfort, selected guestrooms offer television LCD/plasma screen, carpeting, non smoking rooms, air conditioning, heating to ensure a restful night. Access to the hotel's hot tub, fitness center, sauna, indoor pool, massage will further enhance your satisfying stay. Swissôtel Chicago is an excellent choice from which to explore Chicago (IL) or to simply relax and rejuvenate.
Where you'll be sleeping













Premier Corner King View
1 king bed









Classic King
1 king bed










Lifestyle Suite View 1 King
1 king bed







Classic Lakeview King
1 king bed







Pinnacle Lakeview 1 King
1 king bed







Premier Corner King
1 king bed








Executive Suite 1 King
1 king bed







Pinnacle Riverview 1 King
1 king bed







Classic Riverview King
1 king bed







Lifestyle Suite King
1 king bed
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is improving 26.22% over the period.
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