![Swimming pool [outdoor]](https://cdn.evolvingmedia.se/image/https://evolving-media.s3.us-east-005.backblazeb2.com/hotel-images/batch-1728297161204/clxyhh4la3feytccbnjf79n3b.webp?width=1000&quality=80&format=webp&strip=true)
Sheraton Kampala Hotel
7.4Rating
Very GoodRated by Guests
1,087Reviews
What to expect
Pros
- 🌟Exceptional customer service from a passionate and friendly staff
- 🍽️Delicious and varied meal options, including local cuisine
- 🏊♂️Great amenities like a large pool and well-equipped gym
- 🏞️Beautiful gardens and views of Kampala from higher floors
- 👨👩👧👦Ideal for families with welcoming and attentive staff
- 🛏️Comfortable and spacious rooms with elegant decor
- 🍹Fantastic cocktails and drinks served at the bar
- 🍳Top-notch breakfast with a wide selection of fresh and tasty options
- 🎉Lively atmosphere with live music and entertainment on weekends
- 🏢Convenient central location in Kampala for business and leisure travelers
Cons
- 🚿Intermittent hot water in showers
- 🔌Limited power outlets in rooms, especially for multiple devices
- 🎶Noise from live music events can be disruptive in certain rooms
- 🍽️Food and beverage mix-ups reported in the dining areas
- 🧽Inconsistent room cleaning service, requiring follow-ups
- 🚪Difficulty with room key cards, leading to access issues
- 📱Limited connectivity options in rooms for electronic devices
- 💲High room rates compared to similar alternatives in Kampala
- 🔊Soundproofing issues, with noise from adjacent rooms or corridors
- ⚠️Occasional delays in responding to guest inquiries or requests
What this place has to offer
Things to do and ways to relaxBilliards, Body scrub, Body wrap, Fitness center, Golf course [on-site], Massage, Mini golf course, Nightclub, On-site entertainment, Sauna, Spa, Spa/sauna, Squash court, Steamroom, Table tennis, Tennis court, Tours, Water sports (non-motorized), Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, Filipino, Hindi, French, Italian, Arabic, Greek, Romanian
Sheraton Kampala Hotel is a popular choice amongst travelers in Kampala, whether exploring or just passing through. Both business travelers and tourists can enjoy the hotel's facilities and services. Gift/souvenir shop, photocopying, printer, facilities for disabled guests, car park are there for guest's enjoyment. Some of the well-appointed guestrooms feature television LCD/plasma screen, air conditioning, wake-up service, desk, mini bar. Enjoy the hotel's recreational facilities, including outdoor pool, garden, before retiring to your room for a well-deserved rest. For reliable service and professional staff, Sheraton Kampala Hotel caters to your needs.
Where you'll be sleeping
17 m²
Diplomatic Suite, Club level, 1 Bedroom Suite, Garden view
2 single beds
Presidential Suite, Club level, 1 Bedroom Presidential Suite
17 m²
Club level, Guest room, 1 King, Garden view, Pool access
1 king bed
Larger Guest room, 1 King, Botanical Garden view
1 king bed
Junior Suite, Club level, 1 Bedroom Junior Suite, 1 King
1 king bed
17 m²
Guest room, 1 King, Botanical Garden view
1 king bed
17 m²
Guest room, 2 Twin/Single Bed(s), Botanical Garden view
2 single beds
Club level, Guest room, 2 Twin/Single Bed(s), Garden view
2 single beds
Executive, Guest room, 2 Twin/Single Bed(s), Garden view
2 single beds
24 m²
Executive Twin Room with Balcony
2 single beds
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