Monkasel (Submarine Monument) - 4.23 km from property

Shangri-La Surabaya

Name: Shangri-La Surabaya
Address: Jl. Mayjend Sungkono 120, West Surabaya, Surabaya, East Java, Indonesia, 60256, Surabaya, East Java, 60256, Indonesia
Rating: 9.117562724014338

Surabaya, Indonesia

Jl. Mayjend Sungkono 120, West Surabaya, Surabaya, East Java, Indonesia, 60256, 60256

9.1Rating

ExceptionalRated by Guests

279Reviews

What to expect

Pros

😊Friendly and helpful staff
🛏️Comfortable beds and pillows
🍽️Great food and breakfast options
🏊‍♂️Beautiful pool and spa facilities
🏞️Scenic views and location
🍹Variety of amenities and services
👍Excellent service and hospitality
🥂Luxurious ambiance and decor
🍴Good restaurant options and quality food
🛍️Convenient location for shopping and attractions

Cons

📶Unreliable or slow internet connection
🔊Noise disturbances in certain areas
🚫Issues with cleanliness and maintenance
💸Overpriced services or additional costs
🏚️Dated or worn-out room facilities
🍳Inconsistent quality of breakfast offerings
🚗Limited parking facilities or inconvenience
🔒Security and safety concerns
👂Poor soundproofing in rooms
👎Lack of response to guest complaints or issues

What this place has to offer

Things to do and ways to relaxBody scrub, Body wrap, Fishing, Fitness center, Foot bath, Game room, Golf course [on-site], Hot tub, Massage, Nightclub, On-site entertainment, Sauna, Spa, Spa/sauna, Steamroom, Table tennis, Tennis court, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingKitchen, Restaurant [halal], Restaurant [kosher], Room service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Chinese [Mandarin], Indonesian

Stop at Shangri-La Hotel to discover the wonders of Surabaya. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at the Shangri-La Hotel. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, carpeting, slippers, separate living room, internet access – wireless. Entertain the hotel's recreational facilities, including hot tub, fitness center, sauna, golf course (within 3 km), outdoor pool. Convenience and comfort makes Shangri-La Hotel the perfect choice for your stay in Surabaya.