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7.4Rating
Very GoodRated by Guests
5,921Reviews
What to expect
Pros
- 🌟Helpful and friendly staff providing great service
- 🏨Convenient location near Heathrow Airport
- 🍽️Good quality breakfast and restaurant food
- 🛏️Spacious and clean rooms with nice decor
- 🏊♂️Nice swimming pool and gym facilities
- 🚗Shuttle service to the airport with a decent schedule
- 🍷Great food selection and service at the restaurant
- 🧳Convenient luggage storage option for early check-ins
- 🛠️Good maintenance and upkeep of the property
- 🛎️Excellent customer care and response to issues
Cons
- 🅿️Parking arrangements are confusing and inadequate
- 🚗Limited parking spaces and challenges finding a spot
- 💸Hidden or unexpected charges like service fees and parking costs
- 🚪Difficulties with self-check-in system and long wait times at reception
- 🚰Issues with hot water availability in rooms
- 🚨Poorly lit and camera-controlled parking areas
- 🔇Noisy rooms with thin walls and disturbances from neighboring guests
- 🍹Overpriced drinks and limited options at the bar
- 🛌Uncomfortable beds and room amenities not meeting expectations
- 👎Lack of proper cleanliness and maintenance in rooms
What this place has to offer
Things to do and ways to relaxFitness center, Golf course [on-site], Sauna, Spa/sauna, Steamroom
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Italian, Polish
Where you'll be sleeping













30 m²
Standard Room
1 king bed









30 m²
Superior Double Airport View Room
2 single beds and 1 king bed









61 m²
Executive Suite Loung Access
1 king bed








30 m²
Executive Room Lounge Access
1 king bed or 2 single beds and 1 king bed & 2 single beds or 1 king bed









30 m²
Family Room
1 king bed and 1 bunk bed







30 m²
Superior Room
1 king bed and 2 single beds




30 m²
Friends & Family Stay: Multiple Rooms
1 king bed

60 m²
Suite
1 king bed and 1 bunk bed

30 m²
Superior Room with Airport View
1 king bed and 1 bunk bed

Family Room with Bunk bed
1 bunk bed
What other guests say about this hotel
Is this hotel improving or worsening?
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