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Puerta America hotel
What to expect
Pros
- 🛏️Comfortable beds with unique room designs
- 👫Friendly and helpful staff
- 🚇Convenient location near metro station
- 🏊♂️Nice pool area and facilities
- 🍳Great breakfast options
- 🌆Modern and unique hotel design
- 👨👩👧👦Family-friendly amenities and services
- 🌟Impeccable cleanliness and housekeeping
- 🏋️♂️Gym and fitness facilities available
- 🍽️Variety of dining options within the hotel
Cons
- 💸Hidden charges and unexpected costs
- 🛋️Outdated and small rooms in some areas
- 🍸Limited or unavailable rooftop bar experience
- 🚶♂️Location far from city center or main attractions
- 🛎️Average or subpar service quality
- 🥽Lack of basic amenities like coffee machines or robes
- 🥶Cold pool or pool area conditions
- 🪑Uncomfortable seating options in the rooms
- 🧹Issues with cleanliness and room functionality
- 🍹Inflexible or limited bar and dining options
What this place has to offer
The 5-star Silken Puerta America Hotel offers comfort and convenience whether you're on business or holiday in Madrid. Both business travelers and tourists can enjoy the hotel's facilities and services. Facilities like 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, gift/souvenir shop are readily available for you to enjoy. Television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, heating can be found in selected guestrooms. Take a break from a long day and make use of fitness center, sauna, indoor pool, massage. Discover all Madrid has to offer by making Silken Puerta America Hotel your base.
Where you'll be sleeping
Junior Suite
1 queen bed
Suite Executive by JEAN NOUVEL
1 double bed
Deluxe Room
1 double bed or 2 single beds
Deluxe Spaceclub By Zaha Haddid
1 double bed
Room Capacity 1
Zaha Hadid Space Club Room
1 queen bed
SPACE CLUB ROOMS BY ZAHA HADID
Presidential Suite
2 queen beds
Zaha Hadid Space Club
1 queen bed
Junior Suite with Executive Lounge Access
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is improving 16.23% over the period.
Who should stay here
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When to stay here
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