Portrait Firenze - Lungarno Collection
9.8Rating
ExceptionalRated by Guests
276Reviews
What to expect
Pros
- 👌Exceptional level of service by caring and dedicated staff
- 🛏️Beautiful and spacious rooms with elegant decor
- 🍽️Delicious cuisine and top-notch dining experiences
- 🌟Perfect central location with easy access to major attractions
- 🍾Warm welcome gestures and personalized touches for guests
- 🥂Generous upgrades and complimentary amenities
- 🎉Attentive and knowledgeable concierge team for helpful recommendations
- 💖Exceptional care for families with thoughtful amenities and activities
- 🔝Outstanding views of the river and Ponte Vecchio
- 🎈Unique experiences offered like winery tastings and private cooking classes
Cons
- 🚿Issues with hot water and maintenance of bathroom amenities
- 🍳Modest breakfast offerings for a hotel at this tier
- 🍸Missing or discontinued special welcome cocktails
- 💼Late mention of room upgrade options to guests
- 💰Potential for improvement in value for money in certain services
- 🧹Inconsistencies in housekeeping services and room maintenance
- 🌧️Crowded or noisy front location due to tourist traffic
- 🚗Challenges with managing car access in restricted traffic zones
- ⏰Late checkout requests may require last-minute arrangements
- 🏊♂️Absence of on-site gym or hair salon facilities
What this place has to offer
Things to do and ways to relaxFitness center, Game room, Massage, Spa, Spa/sauna, Tennis court, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRestaurant [kosher]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, French, Italian, Arabic
Where you'll be sleeping
49 m²
Deluxe Studio
1 king bed
52 m²
Superior Suite with River View
1 king bed
85 m²
River View Suite
1 sofa bed and 1 queen bed
58 m²
Family Suite
1 sofa bed and 1 queen bed
56 m²
Prestige Suite with River View
1 sofa bed and 1 queen bed
60 m²
Timeless Suite
1 king bed
40 m²
Portrait studio
1 queen bed
56 m²
Prestige Suite
1 queen bed and 1 sofa bed
110 m²
Family Two Bedroom Suite
52 m²
Superior Suite
1 king bed
What other guests say about this hotel
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