Residence Club Deluxe Room King - Guestroom

New World Makati Hotel

Name: New World Makati Hotel
Address: Esperanza Street corner Makati Avenue, Ayala Center, Manila, Metro Manila, 1228, Philippines
Rating: 9.345450121654508

Manila, Philippines

Esperanza Street corner Makati Avenue, Ayala Center, 1228

9.3Rating

ExceptionalRated by Guests

4,110Reviews

What to expect

Pros

🌟Outstanding customer service experience with a warm and knowledgeable staff
🛏️Comfortable beds and well-appointed rooms for a relaxing stay
🍽️Excellent breakfast with a wide selection to cater to all preferences
🍹Relaxing lobby bar with personalized greetings and engaging staff
🏊‍♂️Excellent service at the swimming pool with a variety of drinks and snacks
👨‍🍳Quality and world-class food offerings with friendly and fast service
🎉Memorable staycation experience with awesome and attentive staff
🍕Delicious and tasty food at the Rescue Bar, especially the truffle cheese pizza
🌺Hospitable and gracious staff exemplifying Filipino culture at its best
☕Great service at Cafe 1228 with accommodating and polite staff members

Cons

🔔Challenging and rude events director affecting event experiences
💧Inconsistencies in receiving feedback forms for addressing concerns
🌧️Issues with weather protection and service during heavy rain at the poolside bar
💼Limited choices in the breakfast buffet despite good quality
😔Potential negative impact on bookings due to staff reputation in the wedding industry
🚫Recommendation to avoid the hotel for events if specific staff is in charge
🥤Limited options for soft drinks despite free-flowing service
🎂Issues with consistent service delivery and event coordination by specific staff members
🍪Inconsistencies in complimentary gestures and personalized service experiences
💻Concerns raised regarding wifi connectivity and overall room experience

What this place has to offer

Things to do and ways to relaxFitness center, Massage, Nightclub, On-site entertainment, Sauna, Spa, Spa/sauna, Steamroom, Tours

Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingRoom service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Filipino, Japanese

The 5-star New World Makati Hotel offers comfort and convenience whether you're on business or holiday in Manila. Both business travelers and tourists can enjoy the hotel's facilities and services. 24-hour room service, free Wi-Fi in all rooms, facilities for disabled guests, Wi-Fi in public areas, room service are there for guest's enjoyment. Designed for comfort, selected guestrooms offer television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning to ensure a restful night. Access to the hotel's fitness center, sauna, outdoor pool, spa, massage will further enhance your satisfying stay. No matter what your reasons are for visiting Manila, New World Makati Hotel will make you feel instantly at home.