View
Exterior view
View
Exterior view
Exterior view
View
Suite 3 Adults - View
Lobby
Entrance
Reception
Swimming pool
Suite - Room plan
Swimming pool
Tran Quoc Pagoda - 2.61 km from property
West Lake - 3.91 km from property
Hoa Lo Prison - 190 m from property
Hoàn Kiếm Lake - 630 m from property
Uncle's Ho Mausoleum - 1.91 km from property
Swimming pool
The Level Suite - Room plan
Food and beverages
Premium Room - Balcony/terrace
Business center
Fitness center
Habitacion The Level Premium 3 Adults - Room plan
Banquet hall
Bar
Banquet hall
Bar/lounge
Bar/lounge
Bar/lounge
Food and beverages
Food and beverages
Deluxe - Bed
Banquet hall
Buffet
Spa
Restaurant
Bar/lounge
Bathroom
Restaurant
Restaurant
Amenity (Guest room)
Bar/lounge
Restaurant
Bar/lounge
Facilities
Amenity (Guest room)
Meeting room / ballrooms
Food and beverages
Food and beverages
Bar/lounge
Bathroom
Nearby transport
Restaurant
Bar/lounge
Business center
Restaurant
Bar/lounge
Restaurant
Restaurant
Food and beverages
Shared lounge/TV area
null
Business center
Restaurant
Food and beverages
Restaurant
Cleanliness measures
Restaurant
Bar/lounge
Restaurant
null
null
null
null
Food and beverages
Meeting room / ballrooms
Amenity (Guest room)
Premium Room - Room plan
Bar/lounge
Fitness center
Buffet
Bar/lounge
Deluxe Connecting Room - Room plan
Meeting room / ballrooms
Bar/lounge
Restaurant

Melia Hanoi Hotel

9.1Rating
ExceptionalRated by Guests
620Reviews

What to expect

Pros

  • 👍Friendly and attentive staff
  • 🏊Well-maintained facilities including pool and fitness center
  • 🍽️Great food options at the buffet
  • 🌟Personalized attention and hospitality
  • 🏨Convenient location near major attractions
  • 🌺Beautifully decorated rooms with comfortable beds
  • 👨‍👩‍👧‍👦Accommodating for families with children
  • 🍵Lovely tea ceremonies and tea shop on-site
  • 🥂Excellent services for special occasions like wedding anniversaries
  • 💼Ideal for business travelers with great amenities

Cons

  • 🔑Inconsistent information provided by reception staff
  • 😕Unprofessional behavior from some receptionists
  • 🚪Issues with room key renewal process
  • 🤷‍♂️Confusing registration procedures
  • 🤦‍♂️Laughing behavior of staff towards guests
  • 🌧️Possible delays or inconveniences during typhoon situations
  • 💤Noise levels in certain areas of the hotel
  • 💰High cost for premium services
  • 🍳Potential overcrowding during breakfast times
  • 🗺️Limited options for nearby dining outside the hotel

What this place has to offer

Things to do and ways to relaxCasino, Fitness center, Hot tub, Massage, Nightclub, On-site entertainment, Pool with view, Sauna, Spa, Spa/sauna, Steamroom, Tours, Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Room service [24-hour], Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, Chinese [Mandarin], Thai, French, Chinese [Cantonese], Russian, Vietnamese, Japanese

Ideally located in the prime touristic area of Hoan Kiem District, Melia Hanoi Hotel promises a relaxing and wonderful visit. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. All the necessary facilities, including free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping, fax machine, are at hand. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning. The hotel offers various recreational opportunities. No matter what your reasons are for visiting Hanoi, Melia Hanoi Hotel will make you feel instantly at home.

Where you'll be sleeping

The Level Suite image 1
The Level Suite image 2
The Level Suite image 3
The Level Suite image 4
The Level Suite image 5
The Level Suite image 6
The Level Suite image 7
The Level Suite image 8
The Level Suite image 9
The Level Suite image 10
The Level Suite image 11
The Level Suite image 12
The Level Suite image 13
The Level Suite image 14
The Level Suite image 15
The Level Suite image 16
The Level Suite image 17
The Level Suite image 18
68 m²

The Level Suite

1 king bed or 2 single beds

Suite image 1
Suite image 2
Suite image 3
Suite image 4
Suite image 5
Suite image 6
Suite image 7
Suite image 8
Suite image 9
Suite image 10
Suite image 11
Suite image 12
Suite image 13
Suite image 14
Suite image 15
Suite image 16
Suite image 17
Suite image 18
68 m²

Suite

1 double bed

The Level Suite With Balcony image 1
The Level Suite With Balcony image 2
The Level Suite With Balcony image 3
The Level Suite With Balcony image 4
The Level Suite With Balcony image 5
The Level Suite With Balcony image 6
The Level Suite With Balcony image 7
The Level Suite With Balcony image 8
The Level Suite With Balcony image 9
The Level Suite With Balcony image 10
The Level Suite With Balcony image 11
The Level Suite With Balcony image 12
The Level Suite With Balcony image 13
68 m²

The Level Suite With Balcony

1 king bed

Deluxe Connecting Room image 1
Deluxe Connecting Room image 2
Deluxe Connecting Room image 3
Deluxe Connecting Room image 4
Deluxe Connecting Room image 5
Deluxe Connecting Room image 6
Deluxe Connecting Room image 7
Deluxe Connecting Room image 8
Deluxe Connecting Room image 9
Deluxe Connecting Room image 10
Deluxe Connecting Room image 11
Deluxe Connecting Room image 12
64 m²

Deluxe Connecting Room

2 double beds

The Level Premium Room image 1
The Level Premium Room image 2
The Level Premium Room image 3
The Level Premium Room image 4
The Level Premium Room image 5
The Level Premium Room image 6
The Level Premium Room image 7
The Level Premium Room image 8
The Level Premium Room image 9
The Level Premium Room image 10
The Level Premium Room image 11
The Level Premium Room image 12
32 m²

The Level Premium Room

1 king bed or 2 single beds

Deluxe image 1
Deluxe image 2
Deluxe image 3
Deluxe image 4
Deluxe image 5
Deluxe image 6
Deluxe image 7
Deluxe image 8
Deluxe image 9
Deluxe image 10
Deluxe image 11
32 m²

Deluxe

1 king bed or 2 single beds

Premium Triple Room image 1
Premium Triple Room image 2
Premium Triple Room image 3
Premium Triple Room image 4
Premium Triple Room image 5
Premium Triple Room image 6
Premium Triple Room image 7
Premium Triple Room image 8
Premium Triple Room image 9
Premium Triple Room image 10
Premium Triple Room image 11
Premium Triple Room image 12
32 m²

Premium Triple Room

Habitacion The Level Premium 3 Adults image 1
Habitacion The Level Premium 3 Adults image 2
Habitacion The Level Premium 3 Adults image 3
Habitacion The Level Premium 3 Adults image 4
Habitacion The Level Premium 3 Adults image 5
Habitacion The Level Premium 3 Adults image 6
Habitacion The Level Premium 3 Adults image 7
Habitacion The Level Premium 3 Adults image 8
Habitacion The Level Premium 3 Adults image 9
Habitacion The Level Premium 3 Adults image 10
Habitacion The Level Premium 3 Adults image 11
32 m²

Habitacion The Level Premium 3 Adults

Premium Room image 1
Premium Room image 2
Premium Room image 3
Premium Room image 4
Premium Room image 5
Premium Room image 6
Premium Room image 7
Premium Room image 8
Premium Room image 9
Premium Room image 10
Premium Room image 11
32 m²

Premium Room

1 king bed or 2 single beds

Family Suite image 1
Family Suite image 2
Family Suite image 3
Family Suite image 4
Family Suite image 5
Family Suite image 6
68 m²

Family Suite

2 single beds or 1 king bed

What other guests say about this hotel

Is this hotel improving or worsening?

We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is improving 13.96% over the period.

Who should stay here

We've analyzed the reviews to find out what different types of travelers think about this hotel.

When to stay here

We've analyzed the reviews to find out what months are best to stay here.

Where you'll be staying