Melia Hanoi Hotel
9.1Rating
ExceptionalRated by Guests
620Reviews
What to expect
Pros
- 👍Friendly and attentive staff
- 🏊Well-maintained facilities including pool and fitness center
- 🍽️Great food options at the buffet
- 🌟Personalized attention and hospitality
- 🏨Convenient location near major attractions
- 🌺Beautifully decorated rooms with comfortable beds
- 👨👩👧👦Accommodating for families with children
- 🍵Lovely tea ceremonies and tea shop on-site
- 🥂Excellent services for special occasions like wedding anniversaries
- 💼Ideal for business travelers with great amenities
Cons
- 🔑Inconsistent information provided by reception staff
- 😕Unprofessional behavior from some receptionists
- 🚪Issues with room key renewal process
- 🤷♂️Confusing registration procedures
- 🤦♂️Laughing behavior of staff towards guests
- 🌧️Possible delays or inconveniences during typhoon situations
- 💤Noise levels in certain areas of the hotel
- 💰High cost for premium services
- 🍳Potential overcrowding during breakfast times
- 🗺️Limited options for nearby dining outside the hotel
What this place has to offer
Things to do and ways to relaxCasino, Fitness center, Hot tub, Massage, Nightclub, On-site entertainment, Pool with view, Sauna, Spa, Spa/sauna, Steamroom, Tours, Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Room service [24-hour], Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, Chinese [Mandarin], Thai, French, Chinese [Cantonese], Russian, Vietnamese, Japanese
Ideally located in the prime touristic area of Hoan Kiem District, Melia Hanoi Hotel promises a relaxing and wonderful visit. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. All the necessary facilities, including free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping, fax machine, are at hand. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning. The hotel offers various recreational opportunities. No matter what your reasons are for visiting Hanoi, Melia Hanoi Hotel will make you feel instantly at home.
Where you'll be sleeping
68 m²
The Level Suite
1 king bed or 2 single beds
68 m²
Suite
1 double bed
68 m²
The Level Suite With Balcony
1 king bed
64 m²
Deluxe Connecting Room
2 double beds
32 m²
The Level Premium Room
1 king bed or 2 single beds
32 m²
Deluxe
1 king bed or 2 single beds
32 m²
Premium Triple Room
32 m²
Habitacion The Level Premium 3 Adults
32 m²
Premium Room
1 king bed or 2 single beds
68 m²
Family Suite
2 single beds or 1 king bed
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