Marriott Jacksonville Downtown

Name: Marriott Jacksonville Downtown
Address: 245 Water Street, Jacksonville (FL), Florida, 32202, United States
Rating: 8.003190013869625

Jacksonville, United States

245 Water Street, 32202

8.0Rating

ExcellentRated by Guests

1,442Reviews

What to expect

Pros

🌟Exceptional customer service from staff like Aymeena and Amy
🛎️Fast and efficient check-in process
👍🏽Helpful and friendly valet service
🍴Great food and drinks at the hotel restaurant and bar
🎉Convenient location for events and downtown activities
🛏️Comfortable beds and spacious rooms
👩‍💼Professional and accommodating front desk staff
🚗Efficient valet service with prompt car retrieval
😊Warm and welcoming ambiance throughout the hotel
🍽️Excellent dining options with attentive servers

Cons

🕰️Dated rooms in need of refurbishment
🤷‍♂️Erratic behavior and distasteful comments from some staff members
💰High prices at the hotel bar
🥀Hallways in need of refreshment
🤔Inconsistent service quality at the hotel bar
🛑Unprofessional attire of some service staff
🚿Issues with slow drainage in bathroom fixtures
🚗Limited self-parking options compared to valet service
🔊Noise levels in certain areas of the hotel
🔙Lack of activities or attractions in immediate hotel vicinity

What this place has to offer

Things to do and ways to relaxFitness center

Services and conveniencesConcierge, Contactless check-in/out, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage

Dining, drinking, and snackingRoom service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Spanish

Stop at Jacksonville River City Downtown Hotel to discover the wonders of Jacksonville (FL). The property has everything you need for a comfortable stay. Service-minded staff will welcome and guide you at Jacksonville River City Downtown Hotel. Each guestroom is elegantly furnished and equipped with handy amenities. Recuperate from a full day of sightseeing in the comfort of your room, or take advantage of the hiking trails. Jacksonville River City Downtown Hotel combines warm hospitality with a lovely ambiance to make your stay in Jacksonville (FL) unforgettable.