Louisville Marriott Downtown
8.3Rating
ExcellentRated by Guests
1,860Reviews
What to expect
Pros
- 🌟Exceptional customer service from the staff
- 🛎️Efficient and friendly valet service
- 🍸Outstanding bar staff with great drink knowledge
- 🛌Clean, modern, and spacious rooms
- 🚗Convenient location with easy access to downtown attractions
- ☕Access to on-site lounges and restaurants for added comfort
- 👨👩👧Family-friendly amenities and services
- 🎉Great ambiance and decor throughout the hotel
- 🥇Professional and helpful front desk staff
- 🥂Excellent conference facilities and services
Cons
- 🚫Inconsistency in room cleanliness and maintenance
- 🤷♂️Issues with bonus points and rewards for loyalty members
- 😞Disappointing experience with security and gym access for families
- 🛏️Bedding and linens not meeting expectations
- 🔒Difficulties with reservations and room allocation
- 🍽️Limited food service options during specific hours
- 💸Some guests found the cost or value for money unfavorable
- 🚪Issues with check-in process and room assignment
- 🍹Some guests experienced service delays or errors in the restaurant
- 🛎️Challenges with communication and responsiveness from specific staff members
What this place has to offer
Things to do and ways to relaxFitness center, Golf course [on-site], Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, Chinese [Mandarin]
Set in a prime location of Louisville (KY), Louisville Marriott Downtown puts everything the city has to offer just outside your doorstep. Featuring a satisfying list of amenities, guests will find their stay at the property a comfortable one. Service-minded staff will welcome and guide you at Louisville Marriott Downtown. Designed for comfort, selected guestrooms offer flat screen television, air conditioning, heating, desk, mini bar to ensure a restful night. The property offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at Louisville Marriott Downtown.
Where you'll be sleeping
56 m²
M Club lounge access, Guest room, 1 King, High floor
1 king bed
46 m²
Guest room, 1 King
1 king bed
51 m²
Guest room, 1 King, High floor
1 king bed
46 m²
Two Queen Guestroom, Guest room, 2 Queen
2 queen beds
46 m²
Guest room, 2 Queen, High floor
2 queen beds
M Club lounge access, Guest room, 2 Queen, High floor
2 queen beds
46 m²
Club King Bed Room
1 king bed or 1 double bed or 1 super king bed & 1 king bed
46 m²
Cityscape, Guest room, 1 King, City view
1 king bed
46 m²
King Room with Roll-In Shower - Mobility Accessible
1 king bed
Hospitality Suite, 1 Bedroom Hospitality Suite, City view
What other guests say about this hotel
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