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What to expect
Pros
- 🌟Outstanding service levels and genuine warmth from staff
- 🛌Spacious and luxurious rooms with modern amenities
- 🍽️Great dining options and delicious food quality
- 🤝Helpful and friendly staff members providing excellent customer service
- 🏊♂️Beautiful pool and sun deck area
- 🍹Complimentary water and unique drinks available
- 🌆Fantastic views from every room
- 👨👩👧👦Family-friendly environment and amenities
- 🌺Polished decor and well-maintained facilities
- 🎓Great for business travelers with quality business facilities
Cons
- ❄️Air conditioning control issues in rooms
- 💳Challenges with credit card handling and incidentals deposit
- 🏋️Small gym facilities compared to other amenities
- 🔒Issues with room key functionality
- 🚿Drainage problems in bathroom areas
- 🚪Long wait times and unresponsiveness for room service
- 🚧Construction and renovation noise during the stay
- 🛁Inconsistent room maintenance and cleanliness standards
- 💰Unexpected charges and billing discrepancies
- 👨💼Issues with staff professionalism and understanding guest needs
What this place has to offer
Stop at Kempinski Burj Rafal Hotel to discover the wonders of Riyadh. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, express check-in/check-out are on the list of things guests can enjoy. Some of the well-appointed guestrooms feature television LCD/plasma screen, separate living room, internet access – wireless (complimentary), non smoking rooms, air conditioning. Take a break from a long day and make use of fitness center, sauna, outdoor pool, spa, massage. Friendly staff, great facilities and close proximity to all that Riyadh has to offer are three great reasons you should stay at Kempinski Burj Rafal Hotel.
Where you'll be sleeping











Burj Rafal Suite, 3 Bedroom Suite, City view
1 queen bed and 1 king bed and 2 single beds









Burj Rafal Suite, 2 Bedroom Suite, City view
2 double beds and 1 king bed













Royal Suite, Concierge lounge access, 1 Bedroom Suite
1 king bed







Executive, Guest room, 1 King, City view
1 king bed









Deluxe, Guest room, 2 Twin/Single Bed(s), City view
2 single beds








Deluxe, Guest room, 1 King, City view
1 king bed








Presidential Suite, Executive lounge access, 1 King
1 king bed









South View, Guest room, 1 King, South view
1 king bed







Executive, Guest room, 2 Twin/Single Bed(s), City view
2 single beds







South View, Guest room, 2 Twin/Single Bed(s), South view
2 single beds
What other guests say about this hotel
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