Exterior view
Exterior view
Exterior view
Exterior view
Lobby
Lobby
Lobby
Swimming pool
Swimming pool
Deluxe, Guest room, 1 King, City view - Bathroom
Facilities
Meeting room / ballrooms
Restaurant
Facilities
Restaurant
Food and beverages
Bar/lounge
Bathroom
Restaurant
Restaurant
Meeting room / ballrooms
Restaurant
Restaurant
Meeting room / ballrooms
Restaurant
Restaurant
Restaurant
Bathroom
Restaurant
Bar/lounge
Bathroom
Bar/lounge
Restaurant
Restaurant
Restaurant
Bathroom
Meeting room / ballrooms
Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Bathroom
Business center
Restaurant
Bathroom
Bathroom
Restaurant
Meeting room / ballrooms
Restaurant
Restaurant
Bathroom
Meeting room / ballrooms
Restaurant
Restaurant
null
null
null
Restaurant
Restaurant
Bar/lounge
Spa
Facilities
Spa
Meeting room / ballrooms

JW Marriott Hotel Riyadh

8.2Rating
ExcellentRated by Guests
290Reviews

What to expect

Pros

  • 🌟Outstanding service levels and genuine warmth from staff
  • 🛌Spacious and luxurious rooms with modern amenities
  • 🍽️Great dining options and delicious food quality
  • 🤝Helpful and friendly staff members providing excellent customer service
  • 🏊‍♂️Beautiful pool and sun deck area
  • 🍹Complimentary water and unique drinks available
  • 🌆Fantastic views from every room
  • 👨‍👩‍👧‍👦Family-friendly environment and amenities
  • 🌺Polished decor and well-maintained facilities
  • 🎓Great for business travelers with quality business facilities

Cons

  • ❄️Air conditioning control issues in rooms
  • 💳Challenges with credit card handling and incidentals deposit
  • 🏋️Small gym facilities compared to other amenities
  • 🔒Issues with room key functionality
  • 🚿Drainage problems in bathroom areas
  • 🚪Long wait times and unresponsiveness for room service
  • 🚧Construction and renovation noise during the stay
  • 🛁Inconsistent room maintenance and cleanliness standards
  • 💰Unexpected charges and billing discrepancies
  • 👨‍💼Issues with staff professionalism and understanding guest needs

What this place has to offer

Things to do and ways to relaxFitness center, Massage, Sauna, Spa, Spa/sauna, Steamroom, Tennis court
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Restaurant [halal], Room service [24-hour], Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, Filipino, Hindi, Portuguese, Arabic

Stop at Kempinski Burj Rafal Hotel to discover the wonders of Riyadh. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, express check-in/check-out are on the list of things guests can enjoy. Some of the well-appointed guestrooms feature television LCD/plasma screen, separate living room, internet access – wireless (complimentary), non smoking rooms, air conditioning. Take a break from a long day and make use of fitness center, sauna, outdoor pool, spa, massage. Friendly staff, great facilities and close proximity to all that Riyadh has to offer are three great reasons you should stay at Kempinski Burj Rafal Hotel.

Where you'll be sleeping

Burj Rafal Suite, 3 Bedroom Suite, City view image 1
Burj Rafal Suite, 3 Bedroom Suite, City view image 2
Burj Rafal Suite, 3 Bedroom Suite, City view image 3
Burj Rafal Suite, 3 Bedroom Suite, City view image 4
Burj Rafal Suite, 3 Bedroom Suite, City view image 5
Burj Rafal Suite, 3 Bedroom Suite, City view image 6
Burj Rafal Suite, 3 Bedroom Suite, City view image 7
Burj Rafal Suite, 3 Bedroom Suite, City view image 8
Burj Rafal Suite, 3 Bedroom Suite, City view image 9
Burj Rafal Suite, 3 Bedroom Suite, City view image 10
Burj Rafal Suite, 3 Bedroom Suite, City view image 11
128 m²

Burj Rafal Suite, 3 Bedroom Suite, City view

1 queen bed and 1 king bed and 2 single beds

Burj Rafal Suite, 2 Bedroom Suite, City view image 1
Burj Rafal Suite, 2 Bedroom Suite, City view image 2
Burj Rafal Suite, 2 Bedroom Suite, City view image 3
Burj Rafal Suite, 2 Bedroom Suite, City view image 4
Burj Rafal Suite, 2 Bedroom Suite, City view image 5
Burj Rafal Suite, 2 Bedroom Suite, City view image 6
Burj Rafal Suite, 2 Bedroom Suite, City view image 7
Burj Rafal Suite, 2 Bedroom Suite, City view image 8
Burj Rafal Suite, 2 Bedroom Suite, City view image 9
94 m²

Burj Rafal Suite, 2 Bedroom Suite, City view

2 double beds and 1 king bed

Royal Suite, Concierge lounge access, 1 Bedroom Suite image 1
Royal Suite, Concierge lounge access, 1 Bedroom Suite image 2
Royal Suite, Concierge lounge access, 1 Bedroom Suite image 3
Royal Suite, Concierge lounge access, 1 Bedroom Suite image 4
Royal Suite, Concierge lounge access, 1 Bedroom Suite image 5
Royal Suite, Concierge lounge access, 1 Bedroom Suite image 6
Royal Suite, Concierge lounge access, 1 Bedroom Suite image 7
Royal Suite, Concierge lounge access, 1 Bedroom Suite image 8
Royal Suite, Concierge lounge access, 1 Bedroom Suite image 9
Royal Suite, Concierge lounge access, 1 Bedroom Suite image 10
Royal Suite, Concierge lounge access, 1 Bedroom Suite image 11
Royal Suite, Concierge lounge access, 1 Bedroom Suite image 12
Royal Suite, Concierge lounge access, 1 Bedroom Suite image 13
280 m²

Royal Suite, Concierge lounge access, 1 Bedroom Suite

1 king bed

Executive, Guest room, 1 King, City view image 1
Executive, Guest room, 1 King, City view image 2
Executive, Guest room, 1 King, City view image 3
Executive, Guest room, 1 King, City view image 4
Executive, Guest room, 1 King, City view image 5
Executive, Guest room, 1 King, City view image 6
Executive, Guest room, 1 King, City view image 7
40 m²

Executive, Guest room, 1 King, City view

1 king bed

Deluxe, Guest room, 2 Twin/Single Bed(s), City view image 1
Deluxe, Guest room, 2 Twin/Single Bed(s), City view image 2
Deluxe, Guest room, 2 Twin/Single Bed(s), City view image 3
Deluxe, Guest room, 2 Twin/Single Bed(s), City view image 4
Deluxe, Guest room, 2 Twin/Single Bed(s), City view image 5
Deluxe, Guest room, 2 Twin/Single Bed(s), City view image 6
Deluxe, Guest room, 2 Twin/Single Bed(s), City view image 7
Deluxe, Guest room, 2 Twin/Single Bed(s), City view image 8
Deluxe, Guest room, 2 Twin/Single Bed(s), City view image 9
40 m²

Deluxe, Guest room, 2 Twin/Single Bed(s), City view

2 single beds

Deluxe, Guest room, 1 King, City view image 1
Deluxe, Guest room, 1 King, City view image 2
Deluxe, Guest room, 1 King, City view image 3
Deluxe, Guest room, 1 King, City view image 4
Deluxe, Guest room, 1 King, City view image 5
Deluxe, Guest room, 1 King, City view image 6
Deluxe, Guest room, 1 King, City view image 7
Deluxe, Guest room, 1 King, City view image 8
40 m²

Deluxe, Guest room, 1 King, City view

1 king bed

Presidential Suite, Executive lounge access, 1 King image 1
Presidential Suite, Executive lounge access, 1 King image 2
Presidential Suite, Executive lounge access, 1 King image 3
Presidential Suite, Executive lounge access, 1 King image 4
Presidential Suite, Executive lounge access, 1 King image 5
Presidential Suite, Executive lounge access, 1 King image 6
Presidential Suite, Executive lounge access, 1 King image 7
Presidential Suite, Executive lounge access, 1 King image 8
121 m²

Presidential Suite, Executive lounge access, 1 King

1 king bed

South View, Guest room, 1 King, South view image 1
South View, Guest room, 1 King, South view image 2
South View, Guest room, 1 King, South view image 3
South View, Guest room, 1 King, South view image 4
South View, Guest room, 1 King, South view image 5
South View, Guest room, 1 King, South view image 6
South View, Guest room, 1 King, South view image 7
South View, Guest room, 1 King, South view image 8
South View, Guest room, 1 King, South view image 9
40 m²

South View, Guest room, 1 King, South view

1 king bed

Executive, Guest room, 2 Twin/Single Bed(s), City view image 1
Executive, Guest room, 2 Twin/Single Bed(s), City view image 2
Executive, Guest room, 2 Twin/Single Bed(s), City view image 3
Executive, Guest room, 2 Twin/Single Bed(s), City view image 4
Executive, Guest room, 2 Twin/Single Bed(s), City view image 5
Executive, Guest room, 2 Twin/Single Bed(s), City view image 6
Executive, Guest room, 2 Twin/Single Bed(s), City view image 7
40 m²

Executive, Guest room, 2 Twin/Single Bed(s), City view

2 single beds

South View, Guest room, 2 Twin/Single Bed(s), South view image 1
South View, Guest room, 2 Twin/Single Bed(s), South view image 2
South View, Guest room, 2 Twin/Single Bed(s), South view image 3
South View, Guest room, 2 Twin/Single Bed(s), South view image 4
South View, Guest room, 2 Twin/Single Bed(s), South view image 5
South View, Guest room, 2 Twin/Single Bed(s), South view image 6
South View, Guest room, 2 Twin/Single Bed(s), South view image 7
40 m²

South View, Guest room, 2 Twin/Single Bed(s), South view

2 single beds

What other guests say about this hotel

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Where you'll be staying