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7.3Rating
Very GoodRated by Guests
19Reviews
What to expect
Pros
- 🌟Staff went over and beyond to make the stay enjoyable
- 🏞️Spacious and clean rooms with a fantastic view
- 🛏️Comfortable beds and luxurious amenities
- 🍴Great variety and quality of breakfast options
- 👍Concierge service was excellent and very helpful
- 🚗Convenient shuttle service to main attractions
- 🍻Authentic German cuisine and beer at the Paulaner restaurant
- 🏊Excellent facilities including a fitness studio, sauna, and whirlpool
- 💆Amazing foot massage service at the spa
- 🥂Friendly and attentive staff creating a memorable experience
Cons
- 🧻Issues with cleanliness in the rooms and bathrooms
- 🥤High prices for hotel services and food & beverages
- 🚖Location may be far from city center or main attractions
- 🇨🇳Language barrier with limited English-speaking staff
- 🌡️Room temperature control issues affecting comfort
- 🍽️Limited food options or variety in some hotel restaurants
- 💸Overpriced services such as spa treatments and transportation
- 🚿Complaints about cleaning practices and hygiene standards
- 🛌Slow check-in/check-out process and reception desk service
- 🚇Not easily accessible to public transportation or city center
What this place has to offer
Things to do and ways to relaxFitness center, Massage, Private bath, Sauna, Spa, Spa/sauna, Steamroom, Tours, Yoga room
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRestaurant [kosher], Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin], Korean
Kempinski Hotel Harbin is conveniently located in the popular Daoli area. Both business travelers and tourists can enjoy the hotel's facilities and services. Service-minded staff will welcome and guide you at the Kempinski Hotel Harbin. Designed for comfort, selected guestrooms offer television LCD/plasma screen, bathroom phone, carpeting, clothes rack, complimentary instant coffee to ensure a restful night. To enhance guests' stay, the hotel offers recreational facilities such as yoga room, fitness center, indoor pool, spa, massage. Discover all Harbin has to offer by making Kempinski Hotel Harbin your base.
Where you'll be sleeping




Executive, Executive lounge access, Guest room, River view
1 king bed or 2 single beds





60 m²
Deluxe Suite King Room
1 king bed





Premier, Guest room, 2 Twin/Single Bed(s), River view
2 single beds





70 m²
Premier Suite
1 king bed





Executive, Executive lounge access, Guest room, 1 King
1 king bed




223 m²
Presidential Suite, Executive lounge access, 1 Bedroom Suite
1 king bed


Deluxe, Guest room, 1 King, River view
1 king bed




Executive Suite, Executive lounge access, 2 Bedroom Suite

Premier, Guest room, 1 King, River view
1 king bed

Deluxe, Guest room, 2 Twin/Single Bed(s), River view
2 single beds