Hyatt Regency Nairobi Westlands
9.4Rating
ExceptionalRated by Guests
61Reviews
What to expect
Pros
- 🌟Excellent customer service with friendly staff like Beryl and Moses
- 🏊Top-notch amenities including a heated pool, sauna, and gym
- 🍽️Delicious and varied food options with excellent presentation
- 🛌Comfortable and spacious rooms with great city views
- 🤝Professional and welcoming atmosphere for business meetings and events
- 🍸Great selection of drinks and well-crafted cocktails
- 🌿Beautiful green surroundings creating a magical ambiance
- 🧘Relaxing spa facilities and fitness center with attentive staff like Winnie
- 🎉Memorable experiences facilitated by dedicated staff like Beryl and Mambo
- 🛍️Convenient location near shopping areas and attractions
Cons
- 💸High breakfast prices, especially when paying by card instead of cash
- 🛏️Limited closet space in some rooms and basic luggage storage options
- 🌆Some rooms facing interior spaces may not offer appealing views
- 🕰️Slight delays in check-in processes and room changes during peak times
- 🚗Slightly out of the city center, requiring transportation for exploration
- 🍴Occasional need for improvement in the variety and quality of buffet options
- 🛎️Slow service at the sports bar which may impact guest experience
- 🌍Limited cultural experiences or activities directly within the hotel premises
- 💳Issues with billing accuracy and currency conversion for certain services
- 🛏️Inconsistent room cleanliness standards in some areas of the hotel
What this place has to offer
Things to do and ways to relaxBilliards, Bowling alley, Fitness center, Game room, Hiking, Nightclub, On-site entertainment, Sauna, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish
Where you'll be sleeping
54 m²
Junior Suite
1 king bed
50 m²
One-Bedroom Apartment
1 king bed
33 m²
Studio Apartment
1 king bed
65 m²
Deluxe Suite
1 king bed
82 m²
Executive Suite
1 king bed
33 m²
King Room
1 king bed or 1 double bed
85 m²
Two-Bedroom Apartment
2 king beds
45 m²
Deluxe Studio Apartment
1 king bed
33 m²
King Room - Club Access
1 king bed or 1 double bed
33 m²
Twin Room
2 single beds
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