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Hyatt Regency Hesperia Madrid

Name: Hyatt Regency Hesperia Madrid
Address: Paseo de la Castellana 57, Madrid, Madrid, 28046, Spain
Rating: 8.413461538461538

Madrid, Spain

Paseo de la Castellana 57, 28046

8.4Rating

ExcellentRated by Guests

312Reviews

What to expect

Pros

👍Friendly and helpful staff
🧼Clean and chic hotel
🛏️Comfortable and spacious rooms
🍳High standard breakfast
🏨Convenient location with good access to transportation
🐶Pet-friendly with amenities for pets
🥇Great service and top facilities
🏋️Fitness center and gym available
📺Large TV with Chromecast for entertainment
🛁Luxurious bathroom amenities

Cons

💸Overpriced services and amenities
🔇Noisy environment affecting sleep quality
🚰Charging for basic amenities like water
🚪Thin walls leading to noise disturbances
🛋️Outdated or uncomfortable room furniture
❌Miscommunication and room allocation issues
🍽️Limited or average quality room service food
🛠️Technical problems in room maintenance
🌡️Inconsistent air conditioning or heating
🛎️Service level not meeting expectations for the price

What this place has to offer

Things to do and ways to relaxFitness center, Massage, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, German, Spanish, French, Portuguese, Italian, Arabic, Russian, Catalan, Romanian

Set in a prime location of Madrid, Hesperia Madrid Hotel puts everything the city has to offer just outside your doorstep. The hotel has everything you need for a comfortable stay. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, postal service, wheelchair accessible are on the list of things guests can enjoy. Television LCD/plasma screen, bathroom phone, slippers, towels, closet can be found in selected guestrooms. Access to the hotel's fitness center, massage will further enhance your satisfying stay. A welcoming atmosphere and excellent service are what you can expect during your stay at Hesperia Madrid Hotel.