Hotel Palace Bonanza Playa & SPA
8.2Rating
ExcellentRated by Guests
803Reviews
What to expect
Pros
- 🌅Stunning sea views from the rooms
- 🏊♂️Access to the sea from the hotel for swimming
- 🥂Warm welcome and complimentary champagne for special occasions
- 🍽️Delicious and extensive breakfast buffet
- 🏝️Private area for swimming in the sea with amazing views
- 🛏️Comfortable beds and spacious rooms
- 🚌Convenient bus service to Palma for easy access to the city
- 🍹Great pool area and pool bar for relaxation
- 💆♂️Relaxing spa area with sauna and gym facilities
- 🎉Evening entertainment with engaging performances
Cons
- 🧼Rooms need better cleaning standards
- 🏨Slow and crowded elevators in the hotel
- 🍴Inconsistent food quality and inedible meals
- 😕Unfriendly and rude reception staff
- 👎Lack of professionalism and hospitality in customer service
- ❌Understaffing resulting in poor service experience
- 🔊Noise issues during the night affecting sleep quality
- 🚪Layout of rooms lacks privacy and functionality
- 👎Decline in service quality over recent visits
- 💼Not suitable for business trips due to lack of amenities
What this place has to offer
Things to do and ways to relaxDiving, Fitness center, Game room, Hammam, Hot tub, Massage, Mini golf course, Nightclub, On-site entertainment, Private beach, Sauna, Snorkeling, Solarium, Spa, Spa/sauna, Steamroom, Table tennis, Tours, Water sports (non-motorized)
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, French, Russian
Where you'll be sleeping
76 m²
Presidential Suite with Sea View & SPA access
1 king bed
56 m²
Junior Suite with Sea View & Spa Access
1 king bed
27 m²
Double or Twin Room with Sea View & Spa Access
2 single beds or 1 queen bed
27 m²
Double Room with Sea View & Spa Access - High Floor -
2 single beds or 1 queen bed
30 m²
Superior Double Room with Sea View & Spa Access
1 queen bed and 2 single beds
56 m²
Junior Suite with Sea View
27 m²
Double Room with Sea View
70 m²
Presidential Suite with Sea View
30 m²
Superior Double Room
1 double bed
27 m²
Double Room, Sea View (3 adults - Spa Access)
1 single bed
What other guests say about this hotel
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