Hotel Astoria

Name: Hotel Astoria
Address: Pilatusstrasse 29, Luzern, 6002, Switzerland
Rating: 7.2087179487179505

Lucerne, Switzerland

Pilatusstrasse 29, 6002

7.2Rating

Very GoodRated by Guests

390Reviews

What to expect

Pros

🌟Excellent staff service and friendliness
🛏️Comfortable and clean rooms
🍽️Good food options available
🌆Great location near the train station and city center
🏨Modern and luxurious hotel facilities
🍹Fantastic rooftop bar with stunning views
🚗Convenient parking available without extra charges
🌅Accessible to main attractions and activities
🍳Decent breakfast options provided
🤝Courteous and helpful reception and service staff

Cons

🔊Poor soundproofing in rooms, noise disturbances
🧳Small room size and lack of luggage service
💸High deposit amount required, delayed refund process
❌Unfriendly behavior from front staff during check-in
📶Weak and unreliable internet connection
🍴Limited and unimpressive breakfast choices
🚪Room amenities lacking, such as no coffee maker
🎶Noise disruptions from rooftop bar and neighboring rooms
🛏️Uncomfortable bed and room setup discrepancies
🛠️Old facilities and subpar service for the price

What this place has to offer

Things to do and ways to relaxFitness center, Nightclub, Tours

Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, German, French

Set in a prime location of Luzern, Hotel Astoria puts everything the city has to offer just outside your doorstep. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. To be found at the hotel are free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, luggage storage, Wi-Fi in public areas. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning. To enhance guests' stay, the hotel offers recreational facilities such as fitness center. No matter what your reasons are for visiting Luzern, Hotel Astoria will make you feel instantly at home.