Deluxe With Breakfast King Bed - Guestroom

Grand Hotel Ai Ser

Name: Grand Hotel Ai Ser
Address: Pozharskogo 1, Almaty, Almaty, 050013, Kazakhstan
Rating: 4.442857142857143

Almaty, Kazakhstan

Pozharskogo 1, 050013

4.4Rating

AverageRated by Guests

14Reviews

What to expect

Pros

🛏️Big comfortable bed
🏊Access to spa facilities
👍Helpful staff
🌟Good location
🍽️Variety in breakfast options
🏨Clean rooms
🍷Nice ambiance
🎉Party place on 13th floor
🔒Temporary solution provided for lock issue
💰Value for money

Cons

🦟Bugs and dust in the room
📶Poor internet connection
🔊Loud music till late night
🚪Issues with room lock
🍳Limited and inadequate breakfast options
🛁Wrong room amenities - booked jacuzzi but got a bathtub
👎Rude and unprofessional staff
🍴Poor quality of food
🔇Noisy room due to elevator proximity
💸Charging extra money at the end of the stay

What this place has to offer

Things to do and ways to relaxFitness center, Hammam, Hot tub, Karaoke, Massage, Sauna, Spa, Spa/sauna, Steamroom

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingGrocery delivery, Room service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Turkish, Russian

Located in Bostandyk District, Grand Hotel Ai Ser is a perfect starting point from which to explore Almaty. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. Facilities like free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, express check-in/check-out, luggage storage are readily available for you to enjoy. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, whirlpool bathtub, air conditioning, heating, mini bar. Access to the hotel's hot tub, fitness center, sauna, indoor pool, spa will further enhance your satisfying stay. Convenience and comfort makes Grand Hotel Ai Ser the perfect choice for your stay in Almaty.