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What to expect
Pros
- 👨👩👧Family-friendly environment with child-friendly facilities
- 🏨Convenient and central location, walking distance to major attractions
- 🛏️Spacious and clean rooms with comfortable beds
- 👍Helpful and friendly staff providing excellent customer service
- 🍽️Good breakfast buffet with a wide variety of choices
- 💰Value for money, reasonable pricing for the services offered
- 🚿Efficient check-in process and accommodating staff
- 🛠️Opportunities for room upgrades and spacious suites available
- 👨💼Ideal for business travelers due to strategic location and amenities
- 🍽️Close proximity to dining options and local eateries
Cons
- 🚿Water takes a while to warm up in the shower, leading to wastage
- 🍞Limited or disappointing breakfast spread compared to expectations
- 🚪Rooms may require refurbishment and modernization for a more updated look
- 💧Issues with leaking toilets and bathroom amenities needing improvement
- 🛋️Some areas of the hotel may need upgrading and refurbishing for a better experience
- 🍳Chaotic breakfast experience with delays and confusion in service
- 🛎️Occasional confusion or delays during check-in process regarding additional charges
- 🛋️Outdated TV sets and limited modern entertainment options in rooms
- 🧼Inconsistencies in room cleanliness and housekeeping services
- 🚪Lack of clarity or communication regarding additional charges like Tourism Tax
What this place has to offer
The 4-star Dorsett Kuala Lumpur offers comfort and convenience whether you're on business or holiday in Kuala Lumpur. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. To be found at the hotel are 24-hour room service, free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping. Television LCD/plasma screen, bathroom phone, clothes rack, complimentary instant coffee, complimentary tea can be found in selected guestrooms. Take a break from a long day and make use of fitness center, outdoor pool, pool (kids). Dorsett Kuala Lumpur combines warm hospitality with a lovely ambiance to make your stay in Kuala Lumpur unforgettable.
Where you'll be sleeping















Dorsett Residences 2-Bedroom Premier Suite with 1 Queen Bed and 2 Single Beds
1 queen bed & 2 single beds











Dorsett Residences 2-Bedroom Premier Suite with 1 Queen Bed and 1 Single Bed
1 queen bed & 1 single bed











Dorsett Residences 2-Bedroom Suite with 2 Queen Beds
1 queen bed & 1 queen bed












Dorsett Room
2 single beds or 1 king bed











Dorsett Residences 2-Bedroom Suite with 1 Queen Bed and 2 Single Beds
2 single beds and 1 queen bed








Dorsett Residence Queen Studio
1 queen bed









Dorsett Suite
1 king bed








Executive Suite
1 king bed








Studio Queen Room
1 queen bed or 1 double bed






Deluxe Premier
1 king bed or 2 single beds
What other guests say about this hotel
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We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is improving 13.72% over the period.
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