Exterior view
Exterior view
Entrance
Entrance
Lobby
Superior 2 Queen - View
Superior 2 Queen - View
Meeting room / ballrooms
Restaurant
Bar/lounge
Meeting room / ballrooms
Meeting room / ballrooms
Bar/lounge
Buffet
Facilities
Bar/lounge
Bar/lounge
Restaurant
Buffet
Restaurant
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Meeting room / ballrooms

Copthorne Hotel Rotorua

6.6Rating
GoodRated by Guests
541Reviews

What to expect

Pros

  • 🏊‍♂️Large warm pool and 2 hot spas available
  • 🍴Excellent restaurant with fantastic staff and food
  • 🛏️Soft and comfy beds for a good night's sleep
  • 🅿️Plenty of free parking available
  • 👩‍👩‍👧‍👧Friendly and accommodating staff members
  • 🍳Delicious breakfast options to choose from
  • 🧼Clean rooms and comfortable bedding
  • 🏞️Close proximity to popular attractions and experiences
  • 🚗Easy to find location with a large car park
  • 🛠️Spacious rooms with potential for improvement with some renovations

Cons

  • 🔧Needs renovation and modernization in certain areas
  • 🥘Plain and tasteless breakfast options
  • 🌡️Lack of air conditioning in some rooms
  • 🛠️Maintenance issues such as broken tiles and outdated fixtures
  • 🚿Poor water pressure in the showers
  • 🛎️Inconsistent service quality reported by guests
  • 💤Noise disturbances from neighboring rooms
  • 🌊Issues with pool facilities like cold water and closure
  • 💸Limited amenities and services for the price paid
  • 🕰️Outdated decor and facilities needing attention

What this place has to offer

Things to do and ways to relaxFishing, Fitness center, Hiking, Horseback riding, Hot tub, Spa, Spa/sauna
Services and conveniencesContactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin]

Where you'll be sleeping

Superior Queen image 1
Superior Queen image 2
Superior Queen image 3
24 m²

Superior Queen

1 queen bed or 1 single bed and 1 queen bed

Superior 2 Queen image 1
Superior 2 Queen image 2
Superior 2 Queen image 3
Superior 2 Queen image 4
24 m²

Superior 2 Queen

2 queen beds

Superior Twin Room image 1
Superior Twin Room image 2
Superior Twin Room image 3
Superior Twin Room image 4
24 m²

Superior Twin Room

2 queen beds

Superior Double Room image 1
Superior Double Room image 2
Superior Double Room image 3
Superior Double Room image 4
Superior Double Room image 5

Superior Double Room

1 double bed

Autumn Getaways - Double image 1

Autumn Getaways - Double

Superior Room, 1 Double or 2 Single Beds image 1

Superior Room, 1 Double or 2 Single Beds

Superior Room, 1 Double or 2 Twin Beds image 1

Superior Room, 1 Double or 2 Twin Beds

Winter Breaks - Standard Double or Twin image 1

Winter Breaks - Standard Double or Twin

Rainbow Springs Family Package image 1

Rainbow Springs Family Package

Standard Double Room (Winter Warmer) image 1

Standard Double Room (Winter Warmer)

What other guests say about this hotel

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Where you'll be staying