Canopy by Hilton Madrid Castellana
8.4Rating
ExcellentRated by Guests
396Reviews
What to expect
Pros
- 🏟️Perfect location near the stadium
- 🛌Neat and clean rooms with modern interior
- 🎁Showered with help and complimentary gifts
- 🍴Outstanding care and recommendations from staff
- 🤝Extremely courteous and friendly staff
- 🏊♂️Rooftop pool with a great view
- 🍳Excellent buffet-style breakfast
- 🍸Amazing cocktails in a lively setting
- 🌍Convenient location for exploring Madrid
- 🎉Welcoming and beautiful interior design
Cons
- 💳Unexpected charges on credit card
- 🐔Served raw chicken at the restaurant
- ⏳Long waits at check-in and for room cards
- ❌Poor customer service and unprofessional behavior
- 🛎️Lack of information about hotel facilities
- 🚪Confusing room layout with bathroom at the entrance
- 🥐Horrible breakfast experience with long queues
- 🎭Safety concerns and lack of security response
- 🚗Difficult access and parking instructions
- 🔇Noise disturbances and lack of soundproofing
What this place has to offer
Things to do and ways to relaxFitness center, Golf course [on-site], Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, French, Italian
Where you'll be sleeping
24 m²
King Corner Room
1 king bed
24 m²
King Room
1 king bed
46 m²
King One Bedroom Suite With City View
1 king bed
24 m²
King Room with City View
1 king bed
46 m²
King Premium Junior Suite
1 king bed
46 m²
King Junior Suite
1 king bed
46 m²
King One Bedroom Suite
1 king bed
King Corner Room with City View
1 king bed
48 m²
Family Connecting Room
1 king bed or 2 double beds or 3 double beds and 2 king beds or 1 king bed and 2 double beds
24 m²
Two Double Beds Room with City View
2 double beds
What other guests say about this hotel
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