Batam Marriott Hotel Harbour Bay
9.6Rating
ExceptionalRated by Guests
886Reviews
What to expect
Pros
- 🌟Exceptional customer service from the staff
- 🎂Special arrangements for birthdays and celebrations
- 🥂Well-appointed rooms with comfortable amenities
- 🍽️Delicious and varied food options
- 🏝️Great location near the waterfront and ferry terminal
- 🎉Memorable experiences created for guests
- 🍹Excellent rooftop bar with attentive staff
- 🌅Stunning views of the surroundings
- 🥗Good breakfast buffet with plenty of choices
- 💪Friendly and helpful staff members
Cons
- 🕰️Occasional delays in service
- 🔊Noise disturbances from nearby events or activities
- 💸Some issues with information accuracy leading to minor inconveniences
- 🎶Loud music or noise disruptions in certain areas
- 🚗Inconvenient transportation arrangements
- 🍸Limited vegetarian options in the food menu
- 🛁Spa services not up to expectations or inconveniently located
- 🌧️Weather-related challenges affecting outdoor facilities
- 🔑Minor room allocation issues or confusion
- 🧴Occasional cleanliness issues in common areas
What this place has to offer
Things to do and ways to relaxCanoeing, Diving, Fishing, Fitness center, Foot bath, On-site entertainment, Pool with view, Public bath, Snorkeling, Spa, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Indonesian
Where you'll be sleeping
37 m²
Guest room, 2 Double
2 double beds
45 m²
Guest room, 1 King, Balcony
1 king bed
37 m²
M Club lounge access, Guest room, 1 King
1 king bed
37 m²
Guest room, 1 King, Ocean view
1 king bed
37 m²
Guest Room, 1 King
1 king bed
73 m²
M Club lounge access, 1 Bedroom Executive Suite, 1 King, Oceanfront
1 king bed
168 m²
M Club lounge access, 1 Bedroom Presidential Suite, 1 King
1 double bed
37 m²
2 Double Beds, Sea View, Guest Room
2 double beds
37 m²
M Club lounge access, Guest room, 2 Double
2 double beds
146 m²
M Club lounge access, 1 Bedroom Presidential Suite, 1 King, Oceanfront
1 king bed
What other guests say about this hotel
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