Hyatt Zilara Cancun

Name: Hyatt Zilara Cancun
Address: Blvd. Kukulcan Km. 11.5, Cancun, Quintana Roo, 77500, Mexico
Rating: 9.358740380084813

Cancún, Mexico

9.4Rating

ExceptionalRated by Guests

12,734Reviews

What to expect

Pros

🌟Exceptional food quality and variety
😊Friendly and accommodating staff
🍹Great pool with swim-up bar
🌴Immaculate facilities and clean property
🎉Excellent entertainment options
🌞Beautiful beach with clear waters
💆‍♂️Relaxing spa and jacuzzi facilities
🍴Delicious and high-quality dining options
🏊‍♂️Heated pool and jacuzzi for relaxation
🌺Attentive and hospitable service from all staff

Cons

💸Some services and extras are overpriced
🔇Loud or thumping music in common areas
🛠️Inconsistencies in room maintenance and cleanliness
🎭Basic or limited evening entertainment options
🍹Alcoholic drinks quality may be lacking
🏗️Renovation needed in certain areas of the hotel
🚫Limited food options or lack of variety
🛏️Uncomfortable room features like stairs or noise
🕰️Late checkout or upgrade fees
🎶Limited or poor entertainment choices

What this place has to offer

Things to do and ways to relaxBilliards, Dart board, Fitness center, Game room, Hot tub, Massage, On-site entertainment, Private beach, Sauna, Spa, Spa/sauna, Table tennis, Tennis court, Tours, Yoga room

Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Spanish, Korean, Japanese

Hyatt Zilara Cancun Hotel is perfectly located for both business and leisure guests in Cancun. The hotel has everything you need for a comfortable stay. Take advantage of the hotel's 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, Wi-Fi in public areas. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, bathroom phone, separate living room, internet access – wireless, private pool. Take a break from a long day and make use of hot tub, fitness center, sauna, golf course (on site), golf course (within 3 km). For reliable service and professional staff, Hyatt Zilara Cancun Hotel caters to your needs.